Steve Corey

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Recent activity by Steve Corey Recent activity Votes
  • Intro to BabyFlix Training Video

    Here is a video walkthrough introducing you to BabyFlix - https://youtu.be/dW7cgYNw3Rs    

  • Deleting Account

    If you would like you BabyFlix account and all of your data deleted, please send an email request with Delete Account in the subject line.  In the body of the email include the email address (usern...

  • How do I add the heartbeat to a video?

    To be able to add the heartbeat to a video there are two options; If there is an audio output on the ultrasound (red and white audio out) you can connect a cable going from the ultrasound to an au...

  • "not sufficient disk space" error in OBS

    If you encounter this error, you should delete the video backups in Video/BabyFlix Videos and empty the trash.  

  • The video is black

    If the video in an account is black, this means there was no signal received from the ultrasound.  The video was recorded as black and unfortunately there is no recovering the scan. Tip: make sure ...

  • My Video says "Entry in Progress" or "No Sources Found"

    If the video states "Entry in Process" or "No Sources Found," this means that the video is still being processed and will be viewable shortly.  Just refresh the browser window and press play again ...

  • Account already exists

    Q: What happens if I attempt to enter a customer and it says the account already exists?  A: Most likely the customer had a scan at another clinic.  If this happens you should get an error message ...

  • Need to make large video smaller?

    Download the utility Handbrake; Windows Download MAC Download   Launch HandBrake Launch HandBrake by quickly clicking twice (double-clicking) on the cocktail & pineapple icon. Depending on your sys...

  • How can I tell if the video is loaded to a customer account?

    You can check to see if you customer received a video by clicking on the View link in the column Gallery on the line where their name appears in the customer list.  If they did not get their video,...

  • Screen is Black or Frozen in OBS

    If you launch OBS and the image in the main screen of Open Broadcaster is either black or frozen take the following steps; Highlight the Video Capture Device in the Sources section Click on the pr...