Steve Corey

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Latest activity by Steve Corey
  • Steve Corey created an article,

    Support Email - support@babyflix.net

    Email support@babyflix.net

  • Steve Corey created an article,

    Support Number - 858-212-0270

    You can reach us by phone at 858-212-0270 Monday through Friday 8:00 am to 6:00 pm Eastern Time

  • Steve Corey created an article,

    BabyFlix Process with DICOM

    Create account Login to www.babyflix.net Create the customer account (Customers Menu) First Name, Last Name, Email Address, & Mobile Phone number (Required) Starting the Stream with OBS Click on...

  • Steve Corey created an article,

    Deleting Account

    If you would like you BabyFlix account and all of your data deleted, please send an email request with Delete Account in the subject line.  In the body of the email include the email address (usern...

  • Steve Corey created an article,

    "not sufficient disk space" error in OBS

    If you encounter this error, you should delete the video backups in Video/BabyFlix Videos and empty the trash.  

  • Steve Corey created an article,

    How do I add the heartbeat to a video?

    To be able to add the heartbeat to a video there are two options; If there is an audio output on the ultrasound (red and white audio out) you can connect a cable going from the ultrasound to an au...

  • Steve Corey created an article,

    The video is black

    If the video in an account is black, this means there was no signal received from the ultrasound.  The video was recorded as black and unfortunately there is no recovering the scan. Tip: make sure ...

  • Steve Corey created an article,

    My Video says "Entry in Progress" or "No Sources Found"

    If the video states "Entry in Process" or "No Sources Found," this means that the video is still being processed and will be viewable shortly.  Just refresh the browser window and press play again ...

  • Steve Corey created an article,

    How can I tell if the video is loaded to a customer account?

    You can check to see if you customer received a video by clicking on the View link in the column Gallery on the line where their name appears in the customer list.  If they did not get their video,...

  • Steve Corey created an article,

    Need to make large video smaller?

    Download the utility Handbrake; Windows Download MAC Download   Launch HandBrake Launch HandBrake by quickly clicking twice (double-clicking) on the cocktail & pineapple icon. Depending on your sys...