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    Step 1: User left click on "Location | BabyFlix (document)" in "Location | Babyflix  Step 2:  User left click in "Machines | BabyFlix  Step 4: Copy the stream key by clicking on the ic...

Email support@babyflix.net

You can reach us by phone at 858-212-0270 Monday through Friday 8:00 am to 6:00 pm Eastern Time

Create account Login to www.babyflix.net Create the customer account (Customers Menu) First Name, Last Name, Email Address, & Mobile Phone number (Required) Starting the Stream with OBS Click on...

If you would like you BabyFlix account and all of your data deleted, please send an email request with Delete Account in the subject line.  In the body of the email include the email address (usern...

Technical Documentation: Error Resolution Procedure Error Context: Users may encounter a specific error related to video backups. Resolution Procedure: Should you encounter the mentioned...

To be able to add the heartbeat to a video there are two options; If there is an audio output on the ultrasound (red and white audio out) you can connect a cable going from the ultrasound to an au...

If the video in an account is black, this means there was no signal received from the ultrasound.  The video was recorded as black and unfortunately there is no recovering the scan. Tip: make sure ...

If the video states "Entry in Process" or "No Sources Found," this means that the video is still being processed and will be viewable shortly.  Just refresh the browser window and press play again ...

You can check to see if you customer received a video by clicking on the View link in the column Gallery on the line where their name appears in the customer list.  If they did not get their video,...